At Brunswick Park Flowers, we are devoted to delivering only the freshest blooms to your door. As a trusted local florist, we take pride in serving Brunswick Park households and businesses with exceptional floral arrangements tailored to your needs. Each bouquet is carefully hand-prepared, ensuring your flowers arrive vibrant and full of life. Your complete satisfaction with the freshness and quality of our flowers is at the heart of everything we do.
We pack every bouquet with the utmost care, but on rare occasions, flowers may become damaged during transit. If your flowers arrive in less than perfect condition, please contact us as soon as possible, ideally within 24 hours of receipt. We may request clear photographs of the damaged items and their packaging to help us assess the situation and ensure a swift resolution.
Our flowers are guaranteed to be fresh for a minimum of 5 days from the date of delivery, provided they are properly cared for upon arrival. For best results, follow our care guidelines by trimming stems, refreshing water, and keeping arrangements out of direct sunlight or heat sources. Should you notice your flowers wilting unusually early within this period, please let us know straight away so we can investigate and resolve your concern.
Your happiness is our priority. If you are not fully satisfied with the quality or freshness of your order, or if your flowers arrived damaged, we offer the following options:
These solutions apply only to orders delivered within our guaranteed freshness window and when complaints are made as soon as possible after delivery. Our team will assess each case individually and work with you to find the most suitable resolution.
We welcome your feedback, positive or negative, as it helps us constantly improve. If you wish to make a complaint regarding your experience or the quality of our flowers, please reach out to us promptly. Kindly provide your order information, details of your concern, and any supporting photos if applicable. Our customer care team will acknowledge your complaint as quickly as possible and aim to resolve it within 2 business days.
We believe communication and transparency are key, and we promise to listen and help—every step of the way. If the resolution offered does not meet your expectations, we are always open to further discussion until you are satisfied.
Brunswick Park Flowers has built a reputation for reliability, freshness, and outstanding service. We are proud to support our local community by providing beautiful flowers for every occasion, from home décor and events to corporate displays. Thank you for choosing us as your go-to Brunswick Park florist. Our Returns, Refunds & Complaints policy is designed to give you peace of mind and ensure every experience is as delightful as our arrangements.
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